​Learn more at myORCA.com 

ORCA's Regional Call Center hours and contact information.

How To Get Your Card

• Go Online – Visit myORCA.com. You can use a credit card to order a card online, add E-purse transportation value or regional or agency passes and have the card mailed to you with your fare product loaded.

• Download the myORCA App – iPhone or Android

• ORCA Card now available in Google Wallet – Customers with Android and Wear OS devices can add their ORCA cards to their Google Wallet, enabling them to pay for transit, fund their accounts, ​purchase a pass, ​view transactions, and see trip history all within the Google Wallet app.

• Retail Outlets (Adult cards only) – Participating stores in Kitsap County offer ORCA cards for purchase and can load E-purse. Please see the chart below for Kitsap County outlets or click here for the complete list of ORCA retailers.

• ORCA Vending Machines (Adult cards only) – You can use a credit/debit card to purchase an ORCA card, add new product (either a Kitsap Transit product or regional ORCA fare), load E-purse value and check your balance. Vending machines are located at the Bremerton Transportation Center, North Viking Transit Center, Wheaton Way Transit Center, Bainbridge Island Bike Barn, Kingston Fast Ferry Terminal and Port Orchard Ferry Terminal (see map below). 

• Order By Phone (Adult cards only) – Call 1-888-988-6722 to order your card and passes with a credit card over the phone. You will receive your card, with passes loaded, in seven to ten days.

• Order By Mail (Adult cards and youth–with a copy of age verification) – Call 1-888-988-6722 or download a paper form at myORCA.com. Make your selections and drop it in the mail. Mail orders can be made by check or credit card.

• Visit Kitsap Transit Customer Service (Adult, youth–with a copy of age verification, disabled and senior Regional Reduced Fare and Kitsap Transit Low Income) – Visit Kitsap Transit’s Customer Service Office in the Bremerton Transportation Center to pick up an ORCA card and load passes or E-purse. Our staff can also add value to your card each month or as you need it.

Free Riders 

• People aged 18 and under can ride Kitsap Transit services free of charge. To take advantage of this free fare, riders aged 13 and older are expected to tap a Youth ORCA card upon boarding, while those under 13 are encouraged to tap one. Youth without a Youth ORCA card may be asked to show school ID but will still be able to ride for free. For more information, visit kitsaptransit.com/youthpass.

Card Fee

The card fee includes the cost of the card only. To use the ORCA card on seven area transit services, riders must pay for a monthly pass or E-purse loaded onto their card. ORCA cards can last up to five years and can be reloaded over and over.

• Adult (ages 19 to 64) card: $3.00

Reduced fare cards

• Senior Regional Reduced Fare Permit (age 65 or older) requires proof of age. First card is free. Replacement card is $3.00. 
• Disabled Regional Reduced Fare Permit requires proof of disability or a valid Medicare card. First card is free. Replacement card is $3. Issued in person as a photo is taken.
• Low Income requires proof of income. First card is free. Replacement card is $3.00.  
• Youth Pass (18 and younger) requires proof of age. First card is free. Replacement card is $3.00.  

NOTE: Reduced Fare ORCA cards can only be issued in person at Kitsap Transit’s Customer Service Office or at any of the regions ORCA Customer Service Offices.
 

Register Your ORCA Card!

Registered cardholders have the benefit of balance protection if their card is lost or stolen and can view their fare transactions and card use online. Registered cardholders can also set up Autoload, which automatically loads passes or E-purse onto their ORCA card when their value is getting low. Tap your ORCA card to activate E-purse added online or by phone. If you do not tap within 60 days, reactivate that E-purse by contacting ORCA customer service at 888-988-6722 or contactus@orcacard.com. Reduced Fare ORCA cards are issued as registered cards. Adult cardholders can register their cards at the time of purchase, or at a later date. All registered cardholders need to create an online user account to be able to access information online at myORCA.com.

Add Value to Your ORCA Card

Kitsap County ORCA Retail Locations

NOTES: Adult cards can also be purchased and loaded with value at myORCA.com, by phone at 1-888-988-6722 or by mail. You can also purchase an adult card and load value at a ticket vending machine with a debit or credit card (no cash), see locations and addresses in the map above. Adult cards are $3. Senior, youth and disabled cards are Free. Riders must meet eligibility criteria to purchase a reduced fare ORCA card.