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Contact Us

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¡Sus comentarios cuentan! (haga clic aqui)
Mahalaga ang Iyong mga Opinyon! (lagutok dito)

Kitsap Transit is a public agency. It is owned and used by the residents of Kitsap County. The employees at Kitsap Transit are committed to providing a friendly, safe, convenient and reliable transportation system. To help us in this effort, we need to know what you like about our services and what you would like to see changed. Your comments are appreciated.

Do you have a question, complaint, suggestion or compliment? You can contact us!

When we receive your comments they will be reviewed by a supervisor. You may receive a request to provide more information to aid in our investigation. If you've asked for a response, a representative will respond in the manner you have chosen (email, phone call or U.S. Mail) within seven working days.

Ways to contact us:

VIA EMAIL BY PHONE BY MAIL IN PERSON
(simply fill out this form) 800.501.RIDE (7433) Kitsap Transit Customer Service Office
  360.377.2877 Customer Service Bremerton Transportation Center (BTC)
    60 Washington Ave, Suite 200 Inside the Bremerton Ferry Terminal
    Bremerton, WA 98337 Click here for office hours


Your name and email address will allow us to respond to your comments. You must provide us with at least one contact if you'd like a response.  

 
Your comment is a: *
CONTACT INFORMATION:
Name: *
Address: *
City, State, Zip: *
Phone: *
Email: *
COMMENT DETAILS:
Choose a related service: *
Date of Occurrence: *
Time of Occurrence: *
Bus/Route Number: *
Direction of Travel: *
Location of Incident: *
Description of Driver: *
Message: *
Would you like Kitsap Transit to contact you? *
May we contact you if more details or information is required? *
What is the best way to reach you? *
If a phone call is preferred, what is the best day and time to reach you? *
If you have a Title VI complaint, please check this box: *

It is the policy of Kitsap Transit to assure that no person shall, on the grounds of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, be excluded from participation in, be denied the benefits of, or otherwise be discriminated against under any of its federally funded programs and activities.  Any person who believes his or her Title VI protection has been violated may file a complaint with Kitsap Transit’s Human Resources department.

 For Title VI complaints, please click here.

If you have an ADA complaint, please check this box: *

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities. Kitsap Transit works to ensure nondiscriminatory transportation is available to all passengers.

For our ADA Complaint Procedures, please click here.

 For more information on ADA, please click here.

For an environmental concern, please check this box: *

ESMS (Environmental and Sustainability Management System) Kitsap Transit is committed to an environmental and sustainability management system and strives for excellence as stewards of the environment.

 For more information, please click here.

For Tort Claims, please click here.

 

Reasons to Use Kitsap Transit

No. 12

The Call Center

They help me find a way from Point A to Point B.

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Rider Stories

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Helpful Videos

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Ways to Share

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Offices

60 Washington Avenue, Suite 200, Bremerton, WA 98337 Visit our office Phone: (360) 373-2877 or 1-800-501-RIDE