WHAT IS DIAL-A-RIDE?

Dial-A-Ride is a ‘reservation’ bus service that operates in specific areas of the county where commuter bus service may be available, but mid-day service is not. Kitsap Transit currently only offers Dial-A-Ride service on Bainbridge Island and in the South Kitsap end of the County.  If you are traveling to a destination outside your Dial-A-Ride area, Kitsap Transit will provide transport to the nearest transfer center.

Dial-A-Ride is operated by Kitsap Transit’s ACCESS program, which normally operates just for the elderly and disabled. Dial-A-Ride service, however, is open to any rider.

Dial-A-Ride is offered on a call-in reservation basis. Riders must call the day before, but no more than 7 days before they want to take a ride.

Individual Dial-A-Ride trips may be grouped with other Dial-A-Ride or ACCESS service trips to the same or nearby destinations. For riders planning a trip for a scheduled appointment or to connect to another Kitsap Transit bus, the trip will be scheduled to meet those specific time needs. For trips with no specific time constraints, riders may be asked to adjust their desired trip time to coordinate with other scheduled trips in their area.

Dial-A-Ride service is not designed to accommodate group trips. If you are making a reservation for more than one person, please notify ACCESS when you call. We will try our best to meet all requested trips but cannot guarantee seating for groups.

WHEN DOES DIAL-A-RIDE SERVICE OPERATE?

Monday through Friday, 10am to 3pm

HOW MUCH DOES IT COST?

Dial-A-Ride passengers pay $2.00 each way.

WHO CAN RIDE?

Anyone.

WHERE DO DIAL-A-RIDE BUSES GO?

Please click on the areas below for maps

Bainbridge Island - Kitsap Transit Dial-A-Ride will pick up riders anywhere on Bainbridge Island, and drop them off anywhere on the Island.   For travel off the island, a Dial-A-Ride bus can take riders to the Bainbridge Island Ferry to connect with other Kitsap Transit buses.

South Kitsap - Kitsap Transit Dial-A-Ride will make trips within the area of Sedgwick Road south to the Pierce County line.  Service covers the area from Sidney Avenue east to Olalla Valley Road. 

HOW DO I GET A RIDE?

Call Kitsap Transit at 1-800-422-2877 the day before, but nor more than 7 days before you want to take your trip. Tell the reservationist where you want to go and when, and they will arrange your trip.

WHEN CAN I MAKE A RESERVATION?

Reservations are taken Sunday through Friday from 8am to 4pm and holidays from 8am to 4pm. Reservations are not taken the day before a Kitsap Transit observed holiday.

HOW DO I CANCEL MY RIDES?
 

You should cancel a ride if you no longer need it. It is important to call ACCESS to cancel your trip as soon as possible, but no later than two hours before your schedule pick-up time. If you need to cancel more than one trip, be sure to tell the ACCESS customer service representative which trips to cancel. ACCESS Operators are not permitted to request, change, or cancel trips for you. It is your responsibility to call the office. Too many missed rides may lead to a temporary suspension of service.

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Updated: July 2, 2009 Phone: (360) 373-2877 or 1-800-501-RIDE

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